As if by magic
BA must have been reading this forum yesterday !!!!
From: Bill Francis, Head of Inflight Customer Experience
This week we sent a letter to Unite, inviting them to meet with us to discuss your complaints about pay and staff travel following strike action. This follows some discussion with Unite about the process to be used. At National Officer level they had previously supported an approach involving lead cases, which had been selected to cover all categories of complaint. On 1 September we learned from the Regional Organisers that they did not support that approach.
We trust Unite will use this meeting to progress your complaints and will update you of the outcome as soon as possible.
We will keep you updated on developments. In the interim we will not be responding to individual enquiries on the process.