As one of the SLF without staff travel: Just came back from Denver in BA Club.
Outbound a good flight with no attitude problems from the cabin crew and on the return the CSD was working the cabin with the rest and I was greatly cheered by a male attendant called Tony who seemed to have a humorous quip for everything I could throw at him.
No sign of any hot towels but there again it was Club and not a cheap UK Charter flight!
Pity that the flight deck were so uncommunicative. Apart from a brief TOD chat there was nothing even when we obviously had to hold for 15-20 minutes and this threw the original arrival estimate.
It looks as if there is some hope for the future of BA.