This is not the first time I have heard about administration problems with OATS.
In fact I have had pleasure of no replies myself in the past, but a nice young man from OATS promised a while back to sort it out! hmmm.
Not knocking oats training though, think they are spot on, but the only way to get the ball moving with them is to pay a visit in person with the open cheque book. Phoning is a waste of time.