Well I got hot towels in First yesterday
I would describe the attitude of the CC on board to be just as professional & courteous as ever (of course), but they seemed somewhat subdued. I didn't see many smiles amongst the crew on the flight. Having said that I had no real complaint, the service was excellent.
I flew the same route (London-Nairobi) last week with Virgin Upper Class - I have to say the attitude of the Virgin CC seemed so much better on those flights, they all appeared happy, plenty of smiles, and were friendly and willing to chat. Of the two, I have to say I preferred the Virgin experience.
I await my return leg with BA (in Club this time) with interest.