How far would you take this?
I recently travelled with my wife to a fantastic weekend break to Paris. The only let down was on the return trip. We were travelling with FlyBE (or FlyMayBE as some of us refer it), the flight was delayed (no announcements/apology or any information. I asked a cabin crew member while she was performed her "sales" tour what time are we due to land in Birmingham.
This was greeted with a long sigh, followed by a flick through a timetable to give an ETA. Now i would have dismissed the long sigh as an over worked crew member on her way home. The tipping point was when i thanked the crew memeber for her help her reply was and i quote "thank you for wasting my time, i have better things to then to pander to your demands".
Would you accept that as a paying member of the public? where would you take it from here?. (Yes, we did not pay for the flights, but i have travelled with the airline enough to earn free flight)