It troubles me as a passenger that BASSA has an "attitude problem" that is completely incompatible with my expectations of the sort of person that a steward/stewardess ought to be.
I agree with nearly everything that pcat60 says.
_ It is an excellent analysis.
_ The only thing that I disagree with is
BASSA seems to be a toothless dog
I think that BASSA is a ferocious vindictive dog which has been put on a lead - in fact two dog-leads - one the BA dog-lead and the other the Unite dog-lead.
_ In 2011 I predict that Unite will accept the Final Offer which will then improve the control that BA has over what can only be described as a cult.
The history of cults is very sad - however exceptionally a cult can reform itself (unfortunately I can find no examples of reformation).
_ If BASSA can no longer bite BA or Unite then the emergence of PCCC will provide a most attractive target for BASSA.