I have on two occasions asked them to close my flight plan which they were quite happy to do.
They wouldn't accept a delay or change, however. That I had to do via the Afpex app.
Maybe they should give some thought to the practicalities of this. Filing through AfPex sitting in front of my computer is a doddle. Making changes on the flying clubs wind up computer a bit more difficult (more than a bit actually). What you are supposed to do at a foreign airfield I really don't know. Last time I filed the return flight before leaving the UK and thankfully it didn't need to be changed.
I suppose they feel that if they allow everyone just to phone in there will be no point in having the software and they will not be able to justify the money they spent developing it (although the website says it's a "off the shelf package" which they have adapted. Sure - they bought it at Tesco.
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