easyJet seems to have the most unskilled staff I have ever come accross at check in. They are untrained and unable individuals who seem to make up rules as they go along.
The Airline programme has worked against them so well because they seem to be WANTING to show the world their failings. I think that the recruitment department are moulded from the same caliber as they seem to have employed a number of pilots I wouldn't employ in a garage!
Their downfall has already begun when they started to lose sight of the product, the size of the company and the 'manageability' of so many people. They are not geared up for huge business as they are now cancelling flights due to staff shortages, but arrogantly unwilling to recruit the right people either. What a bood* mess.