Speaking of communications, wondering where Qantas CEO Alan Joyce or General manager Lyell Strambi have been during this entire episode? You'd think an event like this might prompt an appearance in the media to show the 'managers' of the airline are concerned, not spokesperson Epstein to say "sorry".
Nope, they only come out to self promote, launch some horsesh1t new strategy that will never work, tell us how good Jetstar is going or beat up on the unions for disclosing their dodgey dealings.
