If the cockpit was as calm and professional as it sounded on the radio then job well done. I suspect it was.
Interesting to listen to an event such as this from somewhere other than the hot seat. Several transmissions were interpereted incorrectly including the mix up over pan/emergency.
I beg to differ. My first thought's after listening to the ATC thread was that it sounded quite the opposite. Certainly some parts of it sounded quite in order but for the most part I disagree.
You might want to look into the FAA procedure in regards to PAN/EMERGENCY! Maybe take a look at the FAR/AIM document as to what their procedures are.