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Old 1st September 2010 | 22:34
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Blues&twos
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Joined: Sep 2006
Posts: 638
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From: South Oxfordshire
"AV Security Suite" infection

Hello. Anyone else had this? My young daughter's laptop has been taken over by "Security Suite" warning messages and pop-ups. Fortunately she was savvy enough to not click on anything, recognising it as a scam. Unfortunately it seems to have disabled just about everything. Googling the problem has brought up a number of solutions, but they all appear to be very complex. Looks like quite a nasty.

It managed to get past Norton completely undetected, too, which has left me rather unimpressed!

I have started the laptop in safe mode and am currently runing a Windows System Restore...I don't know if this will help....

Any ideas anyone?? If system restore appears to sort it out, is there anything else I need to check/delete/change manaully?

EDIT: System Restore has stopped the popups, the Security Suite icon has disappeared, but Norton isn't working. Having said that, Norton has stopped working before, so I'll try re-installing it before I do anything else. That'll be tomorrow! I'm off to bed in a bad mood...

Thanks

B&t

Last edited by Blues&twos; 1st September 2010 at 22:45.
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