"I think you need to remember matey that when you are talking to me on the radio that YOU are providing ME with a SERVICE. You are there because I am, not the other way around"
The
REALITY is that both pilot's and ATC's are providing a service to the fare paying passengers, who, for the most part, play a big role in paying our salaries.
The sooner we colectively realise this and strive toward working together on common issues, the better off we will
ALL be.
On the other issue: "XYZ123 descend to 4000'" (or whatever) is an instruction, not traffic information, request or anything else, AN INSTRUCTION, and as such should be effected with the minimum of delay. I like to think that the inclusion of the word "now" is used on occasions when I would like to alert the pilot to move the control column in the appropriate direction without any delay, and then adjust the rest of the profile to fit in.
SID