Hi there!
Well, in the last few weeks I did most of my trips with heavy crew!
For the catering; well, itīs wrong if you say you pay for it - it is a tax issue, not a company issue - your per diems get reduced if you get a free meal in the plane or in the hotel.
All other points I agree mostly, nice company, but there are things to be worked on.
All in all a very nice bunch of people to work and fly with, business seems to go extremly well.