we actually tell the pilots what to do and when to do it, donīt we?
Welcome back P P.
What you actually mean is you tell us what you'd like us to do, we then decide if it's safe to do so and then let you know that we are complying. If it's not safe then we aint doing it.
As far as your other comments go then I'd be getting the hint by now that there are many daily users of your "service" and they all appear to have a similar opinion of it's worth.
There's a not so subtle message in there somewhere!