Thank you straight and level. You said in a much better way what Oxford Blue wanted to. Bless him he means well.
Any pruners at Oxford who feel strongly enough about things to want to see the CEO/MD Anthony Petteford, then please do. I have found him to be open, honest and he gets things done.
Remember the "I can't get hold of OAT" post a little while ago. He sorted the phone system within 24 hours.
It is very difficult to complain or voice criticism to, or at the person you should, it is much easier to bottle it up and have a moan down the pub, and generally I am as guilty of this as the next, but it doesn't help you or the system in the long run.
So finally to
Wise Alderman. I appreciate your frustration, please feel free to email me or talk to anyone at Oxford. Our aim really is to help and please the customer, not always easy when we have so many and of varying characters.
Ignore Alex, he always has a dig at us, he has to as he is the opposition.
Regards to all Pruners, Wannabes and OAT customers.