Diagnosis is extremely difficult without knowing how you access your e-mail. Through the Web with a browser (Internet Explorer, Firefox, etc.)? With an e-mail client like Thunderbird, The Bat, Outlook or Outlook Express, etc.? It would also be necessary to see the raw e-mail messages (all e-mail is plain text internally) to see how they are formatted. My guess is that the e-mails are arriving with both plain text and HTML versions, and the version that your e-mail viewer chooses to display is incorrectly formatted, or some option has been changed to suppress display of one of the versions. When you reply, the other version is picked up and displayed after your text. When the message arrives at the office, the office viewer (whatever that might be) correctly displays the appropriate message segment. If this has just started happening "all by itself," perhaps Tiscali is putting your e-mail through some new spam or virus filters that are changing the internal format of the message and confusing your viewer.