As part of a recent trip to Europe, my wife and I flew from Paris to London on 16 Jul 10 via BA. I had previously tried to cancel this flight and use Eurostar instead. However, we stuck with BA because I couldn't get a refund due to the package we were travelling on.
I'm glad we did travel with BA. Although only a short flight, the service was excellent, the seats comfortable, the staff friendly and the food edible.
On complementing the staff, the CSD was quick to point out that none were members of the Union.
To use the Antipodean vernacular, Missus (with the double barrelled surname), I dips me lid! Thank you.