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Old 5th Aug 2002, 23:09
  #26 (permalink)  
woftam
 
Join Date: Jun 2001
Location: Ozmate
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Great watch, but think VERY carefully before you buy one if you live in Australia!
The service (read lack of!) in Australia is ATROCIOUS!!!!!!
I had one and had to have it serviced.
There is only ONE authorised service centre in Australia and it is in Sydney and has NO personal contact with customers.
You have to drop your watch off at an authorised dealer and they send the watch to the "service" centre and it is returned (eventually!) to this dealer.
My watch needed minor repair work and the Australian "service" centre could not handle the workload.
It was sent back to Switzerland and I didn't see it for over THREE MONTHS!!
To start with it took over a week to get from the dealer to the "service" centre (just across town!) and it went steadily downhill from there.
When I eventually did get the watch back the crown was very stiff and difficult to pull out, however I wasn't prepared to wait another three months (and spend another few hundred dollars) to have it rectified.
Great shame because it was a great watch let down by it's service network.

Last edited by woftam; 6th Aug 2002 at 14:00.
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