I have two laptops. Apart from age, they are predominantly identical softwarewise - Vista - and I use mainly Firefox, though resort to IE when Firefox 'freezes' - which it seems to do after using it for some time without rebooting. It starts OK, but gradually 'bogs down' until it becomes unresponsive.
Another feature (of one - not the other) is that if I try to download any PDF the system shuts down the browser. I suspect it may be one of the anti-virus that I have installed - but I've tried to keep both the same - Zone Alarm, Avast and Malwarebytes.
Here is the message that accompanies the browser shutdown:-
Problem signature:
Problem Event Name: BEX
Application Name: iexplore.exe
Application Version: 8.0.6001.18928
Application Timestamp: 4bdfa327
Fault Module Name: StackHash_fd00
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 0050002f
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 2057
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
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Can anyone suggest how to troubleshoot this happening?