Hi,
I haven't had video EEGs, but have been hospitalized several times in the last 7 months for other problems- and have healthcare experience...... write to the patient relations person at that hospital about no cup, and how you felt- they need to know how they effect patients with things they do....I've written to patient relations people several times when I knew things weren't right, and if nothing else, I know I made myself 'heard'....I also got replies back, which at least let me know they read my letters. There's no excuse for no cup with meds....