Phil Rigg
There is another scenario, in which nobody does anything, the ill feelings fester, colleague v colleague friction (the strikers feel badly treated, those who worked feel let down by management not achieving a definitivie settlement) , service deterioates due to reducing morale and the airline's reputation suffers further.
I have seen this happen at other corporations following industrial action and remember that some very unpleasant things have been said between different groups of people in this action, so it may take a long time, if ever, to return to normal.
Whilst I am a great believer in the right of management to manage and am not a lover of unions, I cannot help but think that the BA management could have done better in this instance, even given the very difficult people they were dealing with.