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Old 5th August 2010 | 07:01
  #69 (permalink)  
crewmeal
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Joined: Feb 2003
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From: BHX LXR ASW
Customer service does still exist. In Asia.
As demonstrated by Cathy Pacific recently when there was that fire at LHR and no catering could be loaded.

BA's answer would be 'tough' not our problem
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