Would have to agree with Cactusjack, generally speaking the frontline staff are the happiest they've been for years. They feel the ship finally has a rudder.
DJ is overstaffed with middle and upper management, a typical example is the Lounge, rather than having one manger responsible for it there were about six, with each manager looking after a different part of it.
Same goes with V Australia, why have a duplicate managment structure when it all can be done under DJ.
There are many managers in the 'Village' who have had iteasy for far to long in their ergonomically (select your own colour) work stataions and JB is asking everyone to justify their role, if the can't then their gone.
Both the generally public and the board have been feed so much 'BS' from the previous managment that they think DJ is a happy work place. It has taken a change at the top for the board to realise that it's not. And the only reason the public stil think it's a happy workplace is due to the dedication of the frontline staff to their jobs.