These are stunningly high numbers, make no mistake about it.
WW did well keeping the fleet flying, but more than 1 in 3 of all BA CC staff went on strike, this will take years to restore. Perhaps WW was being hindered by BA's lousy HR past.
Agreed. In more ways than one, in this dispute, BA is paying the price for previous managerial failures. The company may never get over this.