AI 545 Mumbai 28/7/10
Was disgusted to hear the RT used by this lady last night. Sure enough ground frequency was frustrating but should have resulted in her tirade.
She was shouting at the ground controller!! She probably, but not 100%, thought she was speaking to a push back guy when she said " shut the f**k up" at the top of her voice. Whoever she was speaking to there is no place for it in this job. That push back guy could save your life one day.
As for saying "f**k you" to the oman air pilot who told you to calm down...well that was utterly disgraceful.
The ground ATC guy said nothing!!!