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Old 21st Jul 2010, 15:29
  #1273 (permalink)  
Shingles
 
Join Date: Sep 2009
Location: London UK
Age: 65
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Easyjet better watch out - if they don't sort out this cancellation thing they are going to lose a lot of goodwill. There is some background and opinion here on the subject that is relevant:

EasyJet's Bad Operational Management
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