Wisealderman,
Does indeed seem a strange place to moan and groan, speak to Neil Mac, if anyone can sort out issues it is him. Much respect for him as a person and a flyer (170a)!!!!
I know that when I was there there were issues, but on the whole what a great professional place recognised throughout the world. Keep your head down, and get on with it. ( I know your spending all that money and you want everything to be just so, but nothing is quite ever as we want)!!!!
Good luck. And by the way Jolly Boatman everytime!!!!