Hi,
I am also a female aged 20. Still heard nothing unfortunately I have emailed and all i got was a we received your questions sort of response, So I think they're enormously busy. Its just annoying for those who have to arrange flights last week my flights would have been £70 now they're £300
I just hope it isnt one of these things where if you dont get through you'll get a letter about 100 years later lol good luck