Originally Posted by
Rusland 17
Why do you consider it 'disruptive' to expect proper compensation for delays?
Rail companies have to refund part or all of the fare if a train is delayed, and there are EU-wide laws laying out exactly what an airline's responsibilities (and a passenger's rights) are in the event of a delay.
It is only by demanding our rights that we will rid the airline industry of the current attitude that airlines are doing us a favour by taking us to where we want to go.
They are when you pay a pound for your ticket!!!!!
