Originally Posted by TheChitterneFlyer
There will always be disruptive passengers who will want adequate compensation...
Why do you consider it 'disruptive' to expect proper compensation for delays?
Rail companies have to refund part or all of the fare if a train is delayed, and there are EU-wide laws laying out exactly what an airline's responsibilities (and a passenger's rights) are in the event of a delay.
It is only by demanding our rights that we will rid the airline industry of the current attitude that airlines are doing us a favour by taking us to where we want to go.