Here we go again, no facts, weren't there but know all about it! Even dishwashers now feel qualified to comment. I'm more than happy to give the guy the benefit of his experience and judgement, if he had managed a BA approach to the hotel, or another Quam then doubtless 411A would be saying he shouldn't have tried it. Don't know about pressure from management the hassle seems to come from all the armchair experts in these forums.