4Forces MAY have acted unprofessionally in this instance --- but the certainty is much more obvious on your part HAMRAH for printing a letter such as this in a public forum. Do you know for a fact that 4F doesn't have copyright authority? What if it were the act of an overzealous instructor and not the deliberate policy of the company? You have done a pretty good job of trashing their reputation --- based on not much fact. Things like this are best handled, in the first instance, out of the public eye. I can imagine that the letter would have received appropriate response, apologies, etc., without the theatrics of this forum. And no --- I have absolutely nothing to do with 4F.