crazyplane123, get it right!
Read the real story
here or
here. Short answer, extended support is available till April 2014.
Sorts of things I'd be looking at (obvious first): Has the clip downloaded completely? It will stop periodically as download speed fluctuates.
What AV and other security software is installed?
What's the RAM and CPU? If it's an old box, you might be short on resources, and will either have to add more RAM and/or trim some startup items.
Have you updated the drivers for your display and graphics?