As I said in #2 I am with Bayete and never had a problem with TT. BT managed to disconnect me for 5 days....sorry no according to BT Customer services, the fault was in the house and I would have to pay for any repairs as there was no fault with the line. They eventually came out and yes the fault was on the line. I am saving about £15 - 20 per month by being with TT compared to BT.