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Old 31st Jul 2002, 08:32
  #13 (permalink)  
bealine
 
Join Date: May 2002
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Just when I thought we'd plumbed the very depths, we had all sorts of disruption to our UK Domestic and Channel Islands services last night. There were very few staff on duty to sort out the mess and ensure passengers were kept informed.

The information was sketchy, but that was no fault of the company - our Operations Centre (known to us as Gatwick Centre) was really working flat out to try to obtain information and plan accordingly.

To the pax I encountered at Gate 55 and Gate 57 - thank you for your patience and support - your words of encouragement were greatly appreciated!

I hope you're now reading this from the comfort of your own home or office!
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