PPRuNe Forums - View Single Post - Is it normal practice to be charged for this???

5th July 2010 | 16:40

#6 (permalink)

IO540

Joined: Jun 2003

Posts: 13,787

Likes: 0

From: EuroGA.org

Oh yes, the old chestnut in any business. It is OK to screw the customer but you must not create a perception of being greedy

I would never charge for the certificate.

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