At the risk of incurring the wrath of my colleagues, I feel personal insults towards Phillip Smallwood are both unprofessional and misguided. This is a public forum and we should be cautious about making ourselves appear ridiculous. There is a private forum for this internal discussion, but even there some caution should be exercised in uttering personal abuse. He is middle management and merely the bringer of the bad tidings. We are attacking the wrong person and need to address these complaints through the appropriate union channels. As an aside, our UK union reps have said that PS is a great person to deal with - he is up-front and straightforward. These are the key qualities I would look for in a manager, and am therefore wary of the criticism being brought by people who have never met the man.