Po-Faced CSD's
As a frequent long-haul passenger (LHR-Houston), I am constantly amazed at the terrible attitude of some CSD's.
They barely manage to crack a smile and I always wonder why they are doing a job they appear to detest.
The 'good' ones stand out a mile but are few and far between. They are the ones that stick in my mind, however.
Time to get rid of these sour-faced members of staff.