"It will be like getting on easyJet,” said Duncan Holley,
Duncan Holley has an unerring ability to shoot himself in the foot.
In the Times to-day, he is quoted as saying -
It will be like getting on easyJet,” said Duncan Holley,
Well, as I am nowadays only a customer/passenger, Mr DH needs to know that the Easyjet experience on board in Europe is nowadays far superior to the BA experience on board. It has been so for some time, way before the recent changes in BA manning.
The Easyjet crew know that they are going to work for the whole journey.
Simples. They expect to work for the journey, and they do.
Many (but not all) BA crew from lhr, (not lgw) make it all too clear that the SLF are not customers, they are freight, and are simply preventing the CC from getting to their eat/rest positions.
If only the BA experience on board was as good as Ezy!! (As to getting on Board, that's a different story).