I had problems with the first charter I had with Blink. They had a technical problem and I had to subcharter one of Phil's aircraft to bail them out. Interesting that Highflight claims not to have heard any complaints, because I can assure him that I complained rather bitterly about it! Also, I had a visit from the Harvard chap who promised the word, but often failed to deliver! Bit of a hint, if you want to increase business, answer your phones!