True true. Would be interesting to compare the fares. But even at £50 Heidi should not have been sat on a plane then told please get off. TLC some call it or just good customer service.
Some bad handling down in NCE. Paxs will except (in a sort of way) an aircraft problem if handled right. At least 3 times now I`ve return to stand and unloaded paxs because of tec a/c, so theres one or two paxs who aint pleased but never quite had a sit in. It all goes no how you handle the situation.
Yes even had the paxs who demands that they are let off the a/c "I`m being held against my will! I`m going to take you to court! You`re kidnapping me! Holding me hostage!!" at the time we were sat on a taxi way middle of LHR when there was the big computer crash at Swanwick. So it works both ways?