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Old 23rd June 2010 | 14:37
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John Marsh
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Joined: Aug 2006
Posts: 202
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From: UK
Question Avast Free AV 5 Updates

Avast 4 updated to v.5.0.545 yesterday. Since then, the program's updater has been unable to connect to any Avast update server.

I've tried setting the firewall to allow all. Also tried different different Avast updater settings, except proxy, which I don't use.

As suggested on the Avast forum, I have uninstalled the program, including running the dedicated uninstall tool in Safe Mode. Installed the current version from download.com...still won't update.

In the hosts file, the listings for Avast are all 170.0.0.1. None of the update servers use that range.

I have just tested (with Traceroute) one of the update servers: 74.55.235.42. OK. Avast 5 failed to connect.

OS: WinXP Home, SP3. No other resident AV. No AdAware. I use Spybot S&D, the free Malwarebytes AntiMalware, free Superantispyware and Spyware Blaster.

Avast 4's updater was fine, whether automatic or forced manually. Does anyone have any suggestions please?
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