baggersup:
I agree it was a good post. I will admit to some frustration as I believe having a reasonable face put on BA Cabin Crew through someone in PCCC would create much goodwill and assure the public that not only haven't all BA Cabin Crew gone crazy (so to speak) but that the majority wish to operate with the customer as the priority.
It would go a long way in helping to restore the BA brand.
That being said I do understand the risk they are undertaking and it seems they are doing much to provide a positive direction for Cabin Crew even now.