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Old 21st Jun 2010, 11:51
  #358 (permalink)  
Shell Management
 
Join Date: Dec 2006
Location: retirementland
Age: 79
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Passengers are simply customers for a service that they don't fully understand.

Decisions on such complex matters should be left with the expert providers of such services (the company logistics dept) and their specialist advisors.

This is part of High Reliability Organisation philosophy - deference to expertise. The alternative is anarchy.

Imagine if every pilot demanded to see the Safety Case for the platfrom they landed on or wanted to review mud logging data just in case there might be a blow-out!
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