Re : YouTube - BA's culture of industrial relations and people management.
Ahhh... one academic's viewpoint based on evidence garnered from only one side of the story. What I find totally gobsmacking is that if BA is such a terrible employer with appalling people management skills, dating back for years, how come there are so many folk who would give various parts of their anatomy to work for the company ? The good professor doesn't seem to have an answer for that.