The fact is, Danny, you are talkin about pilots and pilots are a**eh*les when it comes to making intelligent comments about their colleagues or the company they work for, or anything else for that matter, I know 'cos I was one for long enough.
So you just have to put up with it. It does'nt matter that the problem in this case was dealt with professionally, there will always be some gobshi*e who knows better, and an open internet forum is just an extension of the bar and we all know how many pilot "experts" live there.