I've taken a holiday hoping upon my return to see things improve on these forums. Some hope, what an arrogant childish bunch of d--k heads you lot are. So the Cabin crew can't make decisions he! rubbish. Don't let yourselves be identified guys, otherwise don't drink the cappuchino!! Oh and if the purser, maybe 20 yrs in the trade has to speak on the phone to the F/O, maybe 1 yr, how can said F/O trust the purser to tell him what's happening such that he can make a decision!!