Well thats the privellages they get for being management, there are always things that appear "never getting done".
(i.e I still haven't got uniform 4 months after first ordering)
Thats just one of those facts of life!
You just have to nag and nag........... and if its effecting you as much as you say it is then make it your responsibility to ensure your boss doesn't "forget".
And dont bust your balls!!!! let them see you are struggling they wont realise otherwise.