SCAP modules - are they free?
As a new Boeing 737 operator, I recently accessed MyBoeingFleet to retrieve and download the SCAP module to be used with our aircraft performance software. As it was not there, I contacted Boeing Flight Ops directly and asked if one was available only to be told we had to pay almost $9000 for it!
I was sure (or at least I thought I was) that SCAP modueles were free for operators? Whilst working as an aircraft performance engineer at a previous airline operating 767s, we had all the SCAP data provided and I distinctly don't remember we had to pay anything for it.
I would appreciate if anybody can advise of what their experience has been with Boeing and obtaining SCAP modules before I approach Boeing again.
Thanks in advance.