Boarding process
I'm sure I've mentioned this on another thread but I spend quite a lot of time in South East Asia and fly short haul in the region with Air Asia quite often (best described as a 'caring' FR for those who don't now). Originally they had boarding free-for-all. Believe me, most people in that part of the world (especially the Chinese) do not understand the concept of queueing and the ensuing scrum makes anything in Europe look like a teddybears picnic!
More recently they have introduced allocated seating. The boarding process is much less stressful but it is also much slower (an important consideration for a loco airline). Even so, maybe this could be a good revenue earner for them. Maybe cabin crew could place small plastic cards on allocated seats and those who have purchased them could board at leisure...
Last edited by Anansis; 13th Jun 2010 at 22:06.
Reason: clarifying that I am referring to short haul flights with Air Asia, not long haul with Air Asia X